Trust, madeoperational.

We treat personal information with the same care and discretion we bring to every journey. The principles that guide our data protection practice are proportionality, transparency, security and respect for the individual.

We process personal information only where we have a lawful basis to do so — typically because you have submitted an enquiry, given us consent, entered into an arrangement with us, or where we have a legitimate interest that does not override your rights.

We ask only for the information reasonably needed to respond to your request or to arrange the journey. Providing additional details is always voluntary.

We implement appropriate technical and organisational measures, including secure transmission, restricted access and periodic review of our practices. Physical and digital records are handled with the same discretion as the interactions themselves.

Personal information is kept only for as long as reasonably necessary for the purposes for which it was collected and to comply with any applicable legal obligations. Beyond that point, it is deleted or anonymised.

Depending on the applicable legislation, you may have the right to:

• — Access the personal information we hold about you
• — Request its correction if it is inaccurate
• — Request its deletion when no longer needed
• — Restrict or object to specific processing activities
• — Withdraw a consent previously given
• — Request the portability of your data, where applicable

To exercise any of these rights, please contact us through the enquiry channels published on this website. We reply personally and endeavour to resolve every request within a reasonable time.

If you believe your rights have not been properly respected, you may also lodge a complaint with the competent data protection authority in your jurisdiction.